Thoughts Show all disciplines B2B Marketing Branding Content Marketing Customer Experience Design Design thinking Digital Internal Communications Killer Feature Process Strategy User Experience Show all authors Sarah Edwards Jay Nicholl Oscar Vera Stuart Simpson Rick Harrison Ben Pawson Arya Alatsas Chiara Marchiori Noor Hasan Rebecca Martin Can processes hinder development? Companies around the globe tend to introduce processes as part of measuring performance. Some would say, it is a good thing, helps measure t... Oscar VeraJuly 17 Related work Internet of Things platform Client: Iotic Labs Disciplines: User interface design Interface design, created with Iotic Labs for their innovative Internet of Things platform. Scout Adventures Client: Scout Adventures Disciplines: User interface design A complete re-structure and re-design for the Scout Association’s activity centres. Virgin Media user guides Client: Virgin Media Disciplines: Customer experience Delivering a great customer experience during the self install journey.